Privacy policy

Feedback Sports - Privacy Notice

Feedback Sports LLC (“Feedback,” “we,” or “us”) respects your privacy and is committed to protecting it by complying with this privacy notice (“Privacy Notice”). This Privacy Notice describes the type of information we may collect; who we may collect it from; and our practices for collecting, using, maintaining, protecting, and disclosing that information when you visit our website at feedbacksports.com (“Site”) or in connection with the products available on the Site (Site and products collectively, the “Offerings”).

Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you have the choice to not to use any of our Offerings. By accessing or using our Offerings, you agree to this Privacy Notice and consent to the collection and processing of your information as described in this Privacy Notice. This Privacy Notice may change from time to time. Your continued use of our Offerings after we make changes is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.

When This Privacy Notice Applies

This Privacy Notice applies to information we collect:

  • on this Site;
  • when you access or use the Offerings;
  • and in electronic messages between you and us.

It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from or on the Site.

Information We Collect About You and How We Collect It

We may collect several types of information from and about users of the Site, including:

  • information by which you may be personally identified such as name, email, phone number, physical address, or any other information which could be associated with or used to identify you (“personal information”);
  • login information such as your username and password;
  • technical information about your internet connection, the equipment you use to access our Offerings, including usage details and IP addresses; and
  • details of your visits to and usage of our Offerings including traffic data, logs, and other communication data and the resources that you access and use on the Offerings.

We collect this information:

  • directly from you when you provide it to us; or
  • automatically as you access or navigate through the Site or the Offerings through automated data technologies.

Information You Directly Provide to Us

The information we collect on or through our Site may include:

  • information that you provide by filling in forms on our Site, including information provided at the time of subscribing to our email communication service or requesting further services; and
  • records and copies of your correspondence (including email addresses) if you contact us, including when you report a problem with our Offerings.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Site, we may use automatic data collection technologies, or other innovative technologies as they come out, to collect certain information about your equipment, browsing actions, and patterns, including:

  • details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site; or
  • information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we automatically collect via client-side or server-side tracking is statistical data and does not include personal information. It helps us to improve our Offerings and to deliver a better and more personalized service, including by enabling us to:

  • estimate our audience size and usage patterns;
  • store information about your preferences, allowing us to customize our Offerings according to your individual interests; or
  • recognize you when you return to our Site.

The technologies we use for this automated data collection may include cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.

Third Party Use of Automated Data Tracking Technologies

The Site uses Google Analytics, which uses cookies or other tracking technologies to help us analyze how users interact with and use the Offerings, compile reports on activity, and provide other services related to activity and usage. Google Analytics may collect information such as your IP address, time of visit, whether you are a return visitor, and referring website. To learn more about how Google Analytics collects and processes data you may visit http://www.google.com/policies/privacy/partners.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any information:

  • to present our Offerings and its contents to you;
  • to provide you with information, products, or services you request from us;
  • to fulfill any other purpose for which you provide it;
  • to provide you with notices; to carry out our obligations and enforce our rights arising from any contract entered into between you and us;
  • to notify you about changes to our Offerings or any products or services we offer or provide through it;
  • any other way we may describe when you provide the information;
  • or for any other purpose with your consent.

Who We Share Your Information With

We may disclose information that we collect or you provide as described in this Privacy Notice:

  • to contractors, service providers, and other third parties and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • to a buyer or other successor in anticipation of or in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Feedback’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Feedback is among the assets transferred;
  • to fulfill the purpose to which you provide it;
  • for any other purpose disclosed by us when you provide the information;
  • or with your consent.

We may also disclose your information:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our Terms of Use or other agreements, including for billing and collection purposes; or
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Feedback, our users, or others.

We may disclose aggregated and deidentified information about our users or information that does not identify any individual user, without restriction.

How We Protect Your Information

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Offerings, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Offerings. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Offerings.

Retention of Your Information

We will keep your personal information for as long as it necessary to provide the Offerings to you. Thereafter, we will keep your personal information for as long as is necessary, but notwithstanding any earlier request to delete your data (as set forth in the Your Choices About Your Information section below):

  • to respond to any questions, complaints, or claims made by you or on your behalf;
  • to show that we treated you fairly; or
  • to keep records required or permitted by law.

Your Choices About Your Information

We strive to provide you with choices regarding the personal information you provide to us. Below are options for your personal information.

Tracking Technologies

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Offerings may then be inaccessible or not function properly.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website/or other opt out mechanism.

Using Your Information for Promotion of Feedback

If you do not wish to have your contact information used by us to promote our own products or services, you can opt-out by emailing us at email found at the bottom of this Privacy Notice with your request. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Site and visiting your account profile page. You may also send us an email at marketing@feedbacksports.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Do Not Track Signals

Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many digital service operators, including Feedback, does not recognize or respond to DNT signals.

Links to Other Websites and Offerings

We are not responsible for the practices employed by third party websites, applications, or services linked to or from our Site. We recommend the user review the privacy notices of other third party websites, applications, and/or services applications before authorizing a third-party access to your data.

Children Under the Age of 13

Our Offerings are not directed at or intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect information from children under 13. If you are under 13, do not use or provide any information on the Site or on or through any of its features/register or in connection with the Offerings. If we learn we have collected or received information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us through the information at the How to Contact Us section at the bottom of this Privacy Notice.

Changes to our Privacy Notice

If you do not agree to this Privacy Notice or any of our other policies posted on the Site, do not use the Offerings

In our sole discretion, we may revise this Privacy Notice from time-to-time. The Last Updated date is set forth at the top of this page. All changes are effective 15 days after the Last Updated date for current users and immediately for new users. Your continued use of the Offerings following the posting of this Privacy Notice means you accept and agree to the Privacy Notice. Additionally, we will notify you of changes via email.

How to Contact Us

To ask questions or comment about this Privacy Notice and our practices in general, please contact us by email at marketing@feedbacksports.com.