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Speaking from experience….
Bicycle racing reality is that a couple handfuls of people all convene on one location. They bring most of the cycling gear they own, and end up at a house or hotel that is not designed to hold 10-15 bicycles and 10 people. This is where the A-Frame comes storming in like the A-Team (80’s TV reference for you youngsters) to save the day. The A-Frame is not just about looking pro when you get to the race, but also keeping the bikes safe and ready before the race. We have hauled our A-Frame into host garages, hotel rooms, living rooms, and much more. The last thing we need to do is drive 12 hours to a bike race and have a bike knocked over 15 minutes before the race. We don’t want to lean our bikes on some wind-blown awning and walk away. The A-Frame gives us one less thing to worry about on race-day and the leadup to the event.
Gray Goat Mobile / Bullseye Total Media Women’s CyclingGene E. – Mechanic
I purchased a RAKK from Feedback and it’s superb in every way—sturdy, holds my bike very secure, nicely put together. What’s equally important is what happened after I got it. Within a few days, due entirely to my reckless abandon, I fouled up one of the screw-in threads and the grip wouldn’t work. I called Feedback for advice and to order the right replacement part. First, I talked to a live person right off the bat; second, they were super accommodating and insisted—yes, insisted, that they would replace the part at no charge (and no shipping charge). It didn’t matter, if it was my fault, they wanted me to be entirely happy with their product. Within a few days ((not weeks) I got the part, easily fixed the stand and I’m back to where I should be. In this day and age where ‘customer service’ is an antiquated concept, Feedback truly stands out. A great company that’s worth doing business with. I’ll buy from them whenever I can.