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Committed to Racing

cyclist racing

It’s in our name. It’s defines our company culture. And it’s the recipe for how our products have earned the reputation of durable and portable. It’s our commitment to racing.

We put our products in the hands of the World’s most demanding teams, athletes and mechanics. Grand Tours, Spring Classics, World Cup MTB and Cyclocross are all opportunities for us to gain Feedback, so our products satisfy the people who use them at home, the local and regional races, and Nationals events.

Our commitment to racing is no more obvious than walking the pits of this past weekends Trek Cup World Cup Cyclocross Race in Waterloo, WI. We started counting Omniums, but at a certain point the number just became “a lot”…

Have a look at a few pics from the weekend – as always, Trek’s dedication to cyclocross showed. The crowds were entertained and the racing was brutal.

cyclist riding stationary trainer
Like dozens of amateur and pro athletes this weekend, former French National Cyclocross Champion Steve Chainel warms up on the Omnium Over-Drive
cyclists riding stationary trainer
Helen Wyman navigates the Challenge tent – they use Feedback repair stands and Omnium Trainers every weekend
mechanic working on bicycle
The newly formed Easton/Giant CX Team runs the same program as most – the portability and reliability of our trainers and repair stands is hard to beat
bicycles on stand at race
We love SRAM, and they love our repair stands and tools!
tools on bench
We already said SRAM love our repair stands, but tools too? They recognize quality of purpose-built, multi-function tools!
cyclist rides stationary trainer
Sophie de Boer, French National CX Champion loves to warm-up on the Omnium Zero-Drive Trainer too!
mechanic standing with bicycle repair stand
Nothing to see here, except beard. And a sweet, sweet Pro Elite Repair Stand
cyclist rides by banner
Maghalie Rochette, Specialized/Feedback Sports athlete makes her way through the course on her way to 5th place!
cyclist racing
Katerina Nash – what can you say – 41yrs old and absolutely crushing it – also a sponsored Feedback Sports athlete.

cyclist rides stationary trainer

Our dedication to racing provides the feedback we look for in all of our products. How does weather influence a trainer? How do our stands hold up to a full season, or five? How do mechanics use our tools in the heat of the moment? Do our tools hold up to the demands of techs that use them everyday, sometimes several times a day.

Thanks for looking – and we’ll see you at the races!

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Mechanic’s Corner: Disc Brake Rotor Wear

mechanic working on bicycle

We’re deep into the riding season, here in the Northern Hemisphere anyway. It’s time to consider the preventative maintenance that can keep your riding free of clicks, creaks and pops. In addition, wearable items are starting to see the effects of your daily mileage. To help maximize your Team Edition and Ride Prep Tool Kits, and any one of our premium bike repair stands, a couple of weeks back we took a look at the most common wear items today we’ll dive a little deeper. 

DISC BRAKE ROTOR MAINTENANCE

With the ever-increasing popularity of disc brakes (hydraulic and mechanical), one of the easiest bike maintenance procedures is to inspect disc brake rotors. This maintenance tip suggests a quick way to insure you are getting the best performance from your braking system.

WHY DO I NEED TO DO THIS?

Disc brake rotors endure a large amount of heat and friction on a regular basis. They can withstand large forces and are responsible for slowing our bikes down, which they do quite well. But as a result of these physical demands, it is a good idea to check them for wear regularly. Disc brake rotors will typically last through 2, maybe 3 pairs of brake pads (pad material and riding conditions influences this), but it’s never a bad idea to add a thickness check to any regular maintenance schedule. 

DISC BRAKE ROTOR MAINTENANCE – THICKNESS INSPECTION

Rotor inspection is easiest with the wheel removed because the minimum thickness standard is etched quite small on the rotor. This print is located on the outer surface and is presented something like  “Min. TH=1.5”. This is interpreted as “minimum thickness of 1.5mm”. Anything less than 1.5mm means it is time to replace (for this particular Shimano rotor). This measurement is not the standard for all rotors – for instance, Hayes is 1.52mm, Shimano is 1.5mm, Sram minimum disc brake rotor thickness is 1.55mm. However, these aren’t guidelines, but rather highlight the fact that there is no universal standard and looking closely at your specific rotors is crucial.  

bicycle rotor

Use your Feedback Sports Digital Calipers and measure the thickness at the braking surface, ensuring you have as much of the rotor braking surface within the calipers jaws (as seen). With such precise measurements, it’s good to check several points on the rotor, multiple times. 

measuring rotor wear with caliper

If your rotors measure above the indicated minimum thickness then you’re in the clear. If your digital calipers measure below, contact your local bike shop (LBS) to purchase new ones. Your shop will have questions, so be sure to take note of your rotor size (140, 160, 180, 200, 203mm, etc.) , mounting style (centerlock or 6-bolt), and manufacturer of your disc brake caliper.

Since you’ve got the wheels out it is a good idea to double check your centerlock lockring or your rotor bolts for torque. The Team Edition Tool Kit includes the Bottom Bracket + Lockring Tool (which can manage standard and over-sized centerlock lockrings) and our Range Torque + Ratchet Wrench can handle 6-bolt, T25 torque specs.  If you’re replacing the rotors, be sure to face any writing on the rotor outward from the hub as pictured. 

mechanic working on bicycle mechanic working on bicycle mechanic working on bicycle

Now that you’re confident you understand the mechanical status of your rotors, reinstall the wheels and get back to riding! Or replace them if needed, of course!

This simple check, and so many more to come, can be done with little mechanical experience. As we always say, with the right tools and a quality bike repair stand, anybody can service their bike. 

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Mechanic’s Corner: Summer Maintenance Essentials with Mike Gavagan (Gav The Mechanic)

bicycle tools

It’s mid summer, and all the miles on the bike are adding up – it’s time for some basic maintenance to your bike. Fortunately, some of the most common wear items and how to check them over are well within the grasp of even new mechanics. Mike Gavagan, seasoned technical veteran, will share some tips! 

Tires and Sealant

The classic signs of service are excessive wear on the tread, cuts or tears, worn knobs, flat spots, or visible tire casing. When in doubt, replace the tire. And as you’ll no doubt notice, rear tires wear faster! Use the Dual-Sided Pick to pull out any debris from the tire – glass and small pieces of metal can sit in the tire, just waiting to be the source of your next flat. 

If your tires are in good shape and you are running a tubeless tire system, it may be time to refresh your tubeless sealant. You can do this without breaking the seal/bead of the tire . Using your Valve Core Wrench, remove the presta valve core. Using a sealant injector to add 1-2 oz of sealant to your tire (check the manufacturer’s suggested volume). Inject the sealant at the 6 o’clock position. After the sealant has been injected rotate the tire to the 12 o’clock position and then remove the sealant injector. Trust me, you’ll avoid a lot of mess if you do this. Finally make sure the valve nut is finger tight.

valve core removal
Bicycle tool for removing valve cores from inner tubes and suspension components

If your tire has to be replaced or you want to visually inspect how much sealant is left in your tire, you’ll need to break the bead and remove at least one side from the rim. This is also a great time to clean out any old or dried sealant from inside the tire. This will allow your wheels to spin more balanced. When tubeless sealant dries, it forms a sealant ball, or simply dries to the inside of there tire like a thin skin. Using a set of Steel Core Tire Levers remove one side of the tire. If you are replacing the tire remove the old tire from the rim and install the new tire in the correct tread direction but not installing the tire completely.

mechanic working on bicycle wheel
Bicycle tire levers for removing and installing tires and pushing disc brake pads back in place

Dump in the recommended sealant volume and install the tire bead back onto the rim. You will likely need a high volume floor pump, charger pump or a compressor to re-set the tire bead onto the rim. Pump it back up until the tire seats completely – don’t be alarmed if you hear a loud pop, and don’t exceed the tire’s maximum pressure. Once the bead is seated on both sides, you can then set your tires back to your preferred riding pressure.

Brake Pads and Rotors

Check to see that there is an adequate amount of brake pad left – this goes for disc brake and rim brake systems. Many rim brake pads will have a small line indicating their wear limit. If you are running disc brakes, you want to see about 2.5mm of brake pad material left. If the brake pads are worn past this point it’s a good idea to replace them. Also check to see if the pads are wearing evenly. If one is significantly more worn than the other, it could result in the pad backing contacting the rotor and generally poor braking, as well as damage to the rotors. 

If your brake pads are worn down to the metal it is most definitely time to replace not only the brake pads but the rotors as well. More about this topic in our next post!

mechanic working on bicycle
Bicycle tire levers for removing and installing tires and pushing disc brake pads back in place

Drivetrain

If you are experiencing poor shifting regardless of derailleur adjustments, excessive noise from your chain, or excessive chain slap, it’s probably time for a new chain and or cassette. If the cassette has excessive burring on the teeth of the cogs a brand new chain may not sync with old cassette and may slip or pop in certain gears. Shifting performance will also suffer. Other ways to look for wear on your drivetrain, is if the teeth of the cogs, or the teeth of your chain rings have a very sharp shark tooth profile on the loaded edge. If you notice this shark tooth profile then it is time to replace. Our chain tool is ready to do the job, even for new Sram AXS 12-speed drivetrains. 

breaking chain with tool
Bike tool for removing links from a new chain

Visit Your Local Bike Shop

If you’re uncomfortable making any of these repairs, or unsure of if you should replace a part due to wear, always be sure to take your bike to your local bike shop. But having this information can at least help you be informed, and help you and your mechanic communicate. 

man smiling

Mike Gavagan is the owner and sole mechanic of Gav the Mechanic. Mike has years of retail service experience, but has also worked for numerous pro and amateur teams such as Drapac Cycling, Specialized S-Racing, Rally UHC, and Slipstream Sports.

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Mechanic’s Corner: Q&A with Eric Fostvedt of Specialized Racing

man with arms crossed

With racing season in full affect, it’s common to make the daily commitment to watch our favorite superstar cyclists do their thing. Whether it’s World Cup Downhill, XCO and Short Track, the Tour de France or your own regional series, the racing is heating up and it’s time to acknowledge some of the people that truly make it happen – the mechanics. Given our long-standing commitment to producing pro-level bike repair stands and premium tools, we have relationships with some of the finest mechanics around the world and we’d like to share some of their stories. Introducing Eric Fostvedt, mechanic extraordinaire and all around nice guy.

When did you start working as a bike mechanic and how did you get into it?

When I was sixteen I found a job at the Bicycle Village location in Boulder, CO.  I started out on the sales floor and thanks to the kind heart and patience of the mechanic there at the time, I was able to make my way to the back room and learn the basic bike mechanic skills that built the foundation of my career. 

I worked there until I left for University in Texas. When I returned to Boulder I went back to Bicycle Village and resumed work for another four years. In a fortunate turn, the same mechanic who had initiated my education set me up with a job at Excel Sports, also in Boulder. It was in that sophisticated shop where I fine-tuned my skills. Building hundreds of wheels, assembling premium bikes from the frame up, and doing all of this for a very discerning customer base highlighted the difference between good and great.   

How did you transition to race mechanic? How long have you been working as a race mechanic?

 My transition from bike shop life to the racing scene was challenging. I quit my job at Excel to take an opportunity out on the road. The first paycheck I received from a pro racing team was for driving the promotion truck for Toyota-United at the Tour of Georgia – my job was to hand out branded cowbells in the expo. Fortunately, that role transitioned to a day-rate, contract mechanic position. It’s important to note that the connections I made driving the promo truck set me up for my next two jobs. Unfortunately, my first attempt at being a race mechanic didn’t go so well, but I landed on my feet and found work with the Rock and Republic Team – directed by Frankie Andreu. I stayed on board for one season, and the following off season I applied to work with Slipstream Sports, a new start-up.

While Slipstream’s mechanic roster was full, they needed an Operations Manager and I jumped at the opportunity. I believed in Jonathan Vaughters’ vision and wanted to be a part of something unique. I spent three years as the Operations Manager while also doing some mechanic work at the bigger stage races – known as a “3rd mechanic”. It was an incredibly valuable experience. I gained knowledge on how a bigger budget professional road team operates. The outstanding efforts of the people behind the scenes never ceased to amaze me. As the team grew, I transitioned from the Operations Manager to the Head Mechanic position for their U23 team. I stayed with Slipstream Sports for six years in total and in 2012, I accepted the Head Mechanic role with Axel Merckx’s development team.

At the time Merckx’s program was known as Bontrager-Livestrong. The next seven years of my life were a blur of learning, challenges, and huge successes both personally and professionally.  Working with Axel was a dream come true. I have always considered myself a student of the sport, so there was definitely an element of admiration as I got to know Axel, his racing friends, and of course his father, “The Cannibal”, Eddy Merckx. Axel possesses a knowledge of the sport that few others in the world can even grasp. I did my best to act as a sponge, putting my own opinions aside to follow his lead. He’s an incredible leader, and quickly empowered me to grow and improve, I consider the opportunity to learn from Axel a gift.

I was also fortunate to have legendary mechanic Julien DeVries guiding me during my first three years with the program. I can safely say that I learned more from Julien than from all the other mechanics I’ve worked with, combined. He quickly taught me what it means to be a professional race mechanic. To this day, he remains a dear friend.

The point of my story is simple, don’t turn your nose up at a job opportunity just because it doesn’t exactly fit what you want to do at that very moment. Sometimes the lessons learned and connections made handing out cowbells will serve you well.

This past April I made the jump from road to mountain, accepting a mechanic position with the Specialized Bicycles Factory XC Team. It was time for a new challenge, and a new focus on a different style of racing – that means fewer riders, but more adjustments on race days (suspension, tire selection, gear choices), and new venues. It’s started off well and I am grateful for the opportunity. The transition happened fast, and since joining I’ve already been promoted to Team Manager. This is a new role for me, and I’m sure I will draw on every experience I have had while working in the cycling industry. 

What are some of the biggest challenges you face as a race mechanic? What is the most stressful part, before, during, or after the race?

The life of a race mechanic is full of challenges – sleepless nights, long travel days, managing personal relationships with riders and other staff – none of it is easy. It wasn’t long into my career that I realized the bikes are the easiest part of the job. I believe that a mechanic who denies that truth is on the road to a short career.

For me, the biggest challenge is preparation. It is the time spent planning, packing, and working long days in the service course that define how the coming races will go. When a mechanic has put in the work, everyone’s life is easier. A team which runs like a well-oiled machine will find great success, and from my perspective that begins with the mechanics. You simply cannot be an effective race mechanic if you’re playing catch-up. Of course, some situations are beyond control, so I would say that the second biggest challenge is calmly managing the unexpected, like when one of those lovely airlines loses a bike in transit. Flexibility and putting the team needs above oneself will lead to success.  Stress for a race mechanic is a given, managing that stress is crucial. I found that the moments of stress, and levels of it, were directly related to how prepared I felt about the given situation.

With proper preparation, humility, and willingness to accept and admit a mistake, life becomes much less stressful. My advice here is to work hard and put your best effort into every task, own your mistakes and learn from them, and finally and maybe most importantly, try to remain positive in the hard moments. The old adage of the grumpy race mechanic that the riders are scared to talk to has no place in this career – it’s no way to be an effective team member, much less help your riders find success.        

man holding umbrella over cyclist

What are some of the most challenging last minute or on the fly repairs you’ve had to do? 

 Last minute repairs… that statement sends shivers down my spine. I hate things left to the last minute. Of course, some things are beyond control and must be managed on a limited time. I will answer this one with a story.  

I was at the U23 Liege-Bastogne-Liege in 2017. The riders had been called to staging and the final instructions were being given when the defending champion, Logan Owen arrived at the team car in a panic. “My shifters are dead!” he exclaimed. I put down my pre-race coffee and pastry (at LBL there are always pastries and I thought we were all set to begin a five hour slog through the Ardennes). Systematically, I began the process – confirmed the shifters weren’t working, changed the batteries on both derailleurs, got a powered response, but still nothing. I went through the pairing process, still nothing. Final thought – must be the shifter batteries (which rarely, if ever, go dead).   

Remove three micro-screws, replace the coin batteries, replace the screws. Easy, right? Sure, when you’re not standing minutes from the start of what we as a team considered one of the most important races on the calendar. This is when it’s important to take a deep breath, remain calm, and try not to let the athlete’s or director’s stress, or the pressure of being watched by an entire crowd of spectators affect your calm. I worked through the process, had Axel take his spare bike off the top of the car just in case we ran out of time and could not get the job done. In the heat of the moment I event fumbled one of the screws. Thanks, by the way, to the Belgian guy with the cigarette who kept an eye on it, picked it up and handed it to me with a classic “Belgie” wink. Logan made the start and had a great ride with no further issues.  He set up the move that helped his teammate win and it turned out to be a great day. 

But the critical point is that although I’d never seen these batteries die before, knowing the system allowed me to mentally run the process and deduce the problem, and find a solution. This begs the question, who carries coin batteries? The mechanic who’s prepared, that’s who.

On the fly repairs are an interesting beast. I’m with the UCI on this one and think that a mechanic hanging from the window of a car adjusting a derailleur, a brake, or even a saddle is an unnecessary risk. However, sometimes you do it simply because it’s what needs to be done. Calculated risks. I’ve changed derailleur batteries, adjusted derailleurs, change a radio, and even helped riders change shoes from the window of the follow car. I don’t recommend it, and if you can’t make the adjustment with one hand, while pushing the rider with the other, you should probably stop and fix it on the side of the road. I cringe when I see riders holding on to the car while the mechanic fiddles with their bike, they are one pothole away from catastrophe. If you have to work from the window; pull the mirror in, have the rider keep both hands on the bars and their eyes up the road, and be quick and calm.  

Have you ever had any riders that always seemed like they needed something fixed, changed, adjusted? For example Eddy Merckx was rumored to change his saddle position daily. (You may be in a unique position to speak on that example.)

I can attest to the fact that Eddy is never content with his position! I was lucky enough to build him many bikes throughout my years working with Axel’s team.  Our service course in Belgium was in the old Merckx Bicycle factory, which is attached to their family home. Just about every trip I took to Belgium, began and ended with work on Eddy’s bikes. It was always an honor, and he regularly thanked me with the finest Belgian beers. 

I have had many riders over the years who always needed something adjusted. I won’t name them out of respect for my friendships with them, but I have assigned many riders nicknames such as “Mr. 1mm” (always asking for 1mm saddle height adjustments) and Buttercup (because he was a ‘princess and the pea’ regarding saddles). I have found that at the end of the day, the rider’s comfort and confidence with their equipment is of primary importance. When a mechanic is able to go along with what may seem like a ridiculous request, and find a way to work with each rider, life is better for everyone. If you are one of those riders, don’t forget that your mechanic only has so much capacity and you should recognize their efforts with an honest “thank you”, a cold drink, an ice cream, or the ever popular…cash. Shouting “Thanks!” over your shoulder as you walk away doesn’t mirror their efforts – make it count.  

mechanic working on bicycle

Most bike racers are not known for their mechanical aptitude. Have you ever worked with a rider that could hold their own when it came to mechanic work, or even replaced you as the team mechanic?

These are the unicorns, but I have found a few throughout my career. The vast majority though are far from competent mechanics. It makes sense when you consider that race mechanics are at the truck or in the service course working on bikes, while the riders are out training. But. my beloved friends and former riders Ryan Eastman and Tao Geoghegan Hart are pretty solid with a wrench and receive honorable mentions here.      

What type of riders do you prefer working with? Those that appreciate the fine details you put into your work or those that just swing their leg over the bike and ride it?

Of course, it is nice to be appreciated, but this is a bit of a catch 22. The guys that just swing their leg over and go off and race are always nice because they rarely present extra work. The riders who appreciate the mechanic’s attention to detail commonly require more work, because they do notice those precise details. Personally, I have found it most rewarding to work with athletes who really understand what goes into the job because it results in a much deeper appreciation of the work investment. It is always nice when you make an extra effort for a rider, and it doesn’t go unnoticed.   

What are some of the wildest quirks that you’ve had to work around? Any riders ever need their computer mount at a perfect 1.5 degree angle or have their hoods positioned in a crazy way, etc.?

The most challenging quirks come from time trial specialists. This special breed of humans are so exacting in their preparations and their pursuit for marginal gains that they can drive a mechanic to insanity. Fortunately for me I’m a genuine aero nerd. Time in the wind tunnel, perfectly trimmed cable housing, or a more creative way to route wires on a time trial machine has found a welcome place in my world.

The wild quirk that I will never fully accept is moto, or UK brake setup. There is a far too large group of riders who prefer their brakes to be setup as they would be on a motorcycle. I understand why, but I reserve the right to think this is, at best silly and at worst, dangerous. Especially in a road race where it is not uncommon for a domestique to hand his bike off to a team leader in an emergency. I have almost gone over the bars a number of times having grabbed the wrong brake during a test ride or pre-race coffee run.

mechanic working on bicycle wheel

Any pro tips for the home mechanic? What is the best thing they can do daily to keep their bike in tip top condition? Most overlooked repair or maintenance?

This one is simple, both in understanding and execution. I will sound like a broken record, but WASH YOUR BIKE! A clean bike is a happy bike. The more often you do it, the easier it is.  Built up grease, dirt, oil, sand, muck, spit, sweat, drink mix; all of these things greatly reduces the lifespan of vital parts.

Almost every bike shop in the world offers a clinic, many free of charge, to teach this relatively simple skill. I will happily show anyone who asks how to professionally wash a bike in under ten minutes. The required equipment can be found in most homes; a sponge, a pipe brush or old toothbrush, a stiff bristled brush, some dish soap, and a hose. Add some degreaser and chain lube to that list and you’re set. There are a number of eco friendly degreasers and chain lubes available on the market, I am partial to the products from Finish Line. They make a great run of bicycle care products; get those and their nice brush set, and your bike will be happier. Remember to be mindful of where you are spraying pressured water (if you use high pressure). A little effort with a sponge will always be better than a high-pressure water stream for longevity of your bikes moving parts. 

Most overlooked maintenance? Tire care. I suggest checking your tires often. Look for cuts and abrasions that could lead to failure or puncture.  Check your pressures, a tubular tire will bleed out roughly 3 psi an hour, a clincher far less, but still need to be checked at least every four to five days. Consider your tire pressure as well. Most road riders will find the best performance between 70 and 105 psi, depending on rider weight, tire selection, road condition and weather. On the XC mountain bike side, anywhere from 20 to 27 psi will provide the best combination of traction and efficiency. Finally, a quick pre-ride bolt check is always a good idea. Respect manufacturer torque specs, and don’t forget to carry a small multi tool in your ride kit.  

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CX Fever #1 – Gluing Tubulars

Maghalie Rochette – CX Fever Racing p/b Specialized

We’re thrilled to announce our support for an athlete we’ve already been working with for a few years–Maghalie Rochette. Maghalie is amicably leaving the CLIF Pro Team to start her own cyclocross program. Why? She’s got the fever. The fever for cyclocross. 

She’ll be racing cyclocross in North America until November then Europe for 3 months to finish the season strong. Maghalie’s partner David will be the mechanic. Or as she puts it, “The mechanic and the ‘doer of everything’, like he always does… I’ll do my best to help him. At the races, you will be able to find David and I under a Specialized tent that we will be sharing with the TSH/Specialized Team crew.”

You’ll see the tent decked out with Feedback Sports products. Feel free to ask Maghalie and David about them. Get your hands on the tools. Check out our trainers and rollers. They are happy to give you the low-down on what makes our products part of their “Race Day Essentials” as well as some pro-tips on bike racing and wrenching!

And speaking of…check out David’s tried and true 8 step method of gluing tubulars. 

Gluing tubulars

Every year, it’s a long process we have to start over. Here is the step by step method that David uses to ensure our tubulars are always properly glued.

  1. Pump the tubular. Apply a layer of glue on the tubular and a layer on the rim of the wheel. Hang and let dry for 24h.
  2. The next day, apply another layer of glue on the rim. Let dry a few hours.
  3. Put some double sided glue tape on the rim. Remove the paper from the tape.
  4. Apply a second layer of glue on the tubular tire and a layer of glue over the tape.
  5. Right away, deflate the tubular. Verify the direction of the thread and carefully install the tubular on the wheel.
  6. Pump the tire and adjust the position of the tire on the wheel to make sure it is straight.
  7. Let dry for at least 24h before using.
  8. You are ready to shred!!!

**Pro tip: A few days before you start this process, it helps to stretch the tubular. You can either set it on a dry wheel for a few days, or simply stretch it with your hand.

Maghalie is in good hands with some other stellar companies.  SpecializedCLIF BarRovalSRAMTenSpeed HeroOakleyChallenge TiresGiro Cyclingand Horst Engineering are supporting Maghalie, too. We’re all going to be working together throughout the season to spread the CX Fever!

You can check out her preliminary schedule for the 2018/19 season here. Go get em’, Maghalie!